I63 Internal CRM Business Portal
A built-from-the-ground-up, customised, business portal / CRM software developed for business management within Interactive 63. Capable of keeping track of customers, their billed hours, invoice generation with a click of a button and much more.
The problem
Business management headaches
Too many small businesses are run with messy folder structures and excel spreadsheets. CRM software solutions exist to simplify the administration side of running a small business.
The problem with these CRM solutions is that they are not made for the business paying for them. They're templates without the customisation, forcing small business owners to conform their existing workflows to the template CRM software they decide to pay for.
The solution
A tailored solution
The clearest solution for us was to build our own solution! The I63 Portal is a one stop shop for all aspects of management of the business. It allows for the managing of clients, work logs, expenses, financial reporting, invoice generation, documentation storage/linking and PDF editing.
It runs as a dynamic web application hosted with Firebase so it can be accessed from any mobile device via the browser with sign-in using Firebase Authentication. The backend linking of clients to their work logs, invoices and related documents ensures all information for every client is always readily accessible from any browser.
Key features
What makes the portal great
Tech stack
Foundations of the portal
The I63 portal was built using Vue 3 and TypeScript for their efficiency and versatility in building web user interfaces. The UI component library, PrimeVue 4, allowed for quick development of the portal while keeping the final design and interface still looking professional.
Familiarity with Firebase services meant using Firebase for this project was a no brainer. Firebase Authentication allows for secure, private access from any device. NoSQL Firestore for cloud database management, Firebase Hosting and Storage all used in tandem for a seamless internal CRM portal.
Outcome
Business operations = simplified
The I63 Business Portal has been in use daily since its creation in simplifying the administration of the business. Its custom design built from the ground up stands head and shoulders above other CRM solutions in terms of efficiency and user experience.
If you're a small business owner and you're interested in what Interactive 63 can do for you and your small business, whether it's a custom CRM portal or a simpler tool, get in touch with us today.
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